WELLNESS SELLS TERMS & CONDITIONS + PRIVACY POLICY
Last Updated: August 11, 2026
These Terms and Conditions and Privacy Policy apply to the Wellness Sells program (“Program”) offered by Eleve Living LLC (“Company,” “we,” “us,” or “our”).
By purchasing, enrolling in, or accessing Wellness Sells, you (“Participant,” “you,” or “your”) agree to these terms.
TERMS & CONDITIONS
THE WELLNESS SELLS PROGRAM
Wellness Sells is a business education and spatial-strategy program designed to help brick-and-mortar business owners improve their physical space, customer experience, and business performance.
Depending on your enrollment offer, Wellness Sells may include:
Educational lessons and resources
The Space ROI Method
Business and customer-experience strategy
Space-design education and recommendations
Personalized space recommendations and/or audits
Live group calls
Community access
Worksheets, templates, dashboards, trackers, and implementation tools
Feedback and support
The exact services, access period, price, payment schedule, and deliverables included in your purchase are those stated on the checkout page, invoice, enrollment form, or written offer you accepted.
Unless otherwise stated, the initial Wellness Sells Program lasts approximately 90 days.
Your Program period begins when Program access is first provided.
PROGRAM ACCESS
Your enrollment is intended for you and the business identified during enrollment.
Unless otherwise stated in your purchase offer, you may not:
Share your Program login
Allow another person to access the Program through your account
Transfer or resell your enrollment
Use one enrollment for several unrelated businesses
Give the full Program, curriculum, dashboard, or resources to people who are not enrolled
You may share specific recommendations with employees, landlords, contractors, designers, vendors, or other professionals when reasonably necessary to help implement your recommendations.
The Program may require internet access, email, video-conferencing software, and a ChatGPT account or other third-party account identified during enrollment.
You are responsible for creating and maintaining any required third-party accounts.
LIVE CALLS AND PROGRAM PARTICIPATION
Live calls, events, and support opportunities take place at the scheduled dates and times offered by the Company.
If you miss a live call or event, it does not automatically create a right to:
A private make-up session
Additional calls
A credit
A refund
An extension of the Program
Recordings may be made available when offered as part of the Program.
The Company may reasonably change call dates, platforms, facilitators, or delivery methods when necessary.
PARTICIPANT RESPONSIBILITIES
You agree to:
Provide complete and accurate information
Submit requested photographs, videos, measurements, forms, links, or business information
Review recommendations before implementing them
Make your own final business and design decisions
Confirm measurements, pricing, product details, permissions, and safety requirements
Obtain any required landlord, property-owner, contractor, professional, or government approval
Comply with laws and requirements that apply to your business
Participate honestly and respectfully
Protect your account and login information
Your results may be delayed or limited if you do not provide the information or materials needed to serve you.
A delay caused by the Participant does not automatically extend the Program or pause payment obligations.
PARTICIPANT CONDUCT
We are committed to providing participants with a respectful and productive experience.
The Company may warn, suspend, limit, or terminate your participation if you:
Harass, threaten, intimidate, discriminate against, or mistreat another person
Repeatedly disrupt Program sessions or community discussions
Share another participant’s private information
Record or distribute private Program discussions without permission
Spam, aggressively solicit, or repeatedly promote unrelated services to other participants
Share your Program account or materials without permission
Steal or misuse Company intellectual property
Engage in fraudulent or unlawful conduct
Attempt to hack, scrape, damage, or improperly access a Program platform
Materially interfere with another participant’s experience
When appropriate, the Company may give you an opportunity to correct the issue.
Serious or repeated violations may result in immediate removal.
Removal because of your violation of these Terms does not cancel an otherwise valid payment obligation.
Nothing in these Terms prevents you from honestly discussing your own experience with Wellness Sells.
PRIVACY AND CONFIDENTIALITY BETWEEN PARTICIPANTS
Participants may share private information about their businesses, operations, customers, finances, plans, experiences, or challenges.
You agree to keep another participant’s nonpublic information confidential.
You may not:
Publicly identify another participant without permission
Share their comments, photographs, videos, recordings, or business information outside the Program
Share screenshots of private Program conversations
Use another participant’s confidential information for competitive or commercial purposes
Contact another participant’s customers, employees, vendors, or partners using confidential information learned through Wellness Sells
You may discuss your own experience and results.
The Company requires participants to respect confidentiality but cannot guarantee that every independent participant will follow these rules. Do not share information in a group setting that would cause serious harm if another participant disclosed it.
PHOTOGRAPHS, VIDEOS, AND MATERIALS YOU SUBMIT
You keep ownership of the original photographs, videos, measurements, documents, business information, questionnaires, community posts, and other materials you provide to Wellness Sells.
You give the Company permission to review, store, process, analyze, and use those materials as reasonably necessary to:
Deliver Wellness Sells
Review your physical space
Complete your personalized recommendations
Provide support and feedback
Operate your dashboard
Maintain Program records
Improve the Program internally
Submitting materials to Wellness Sells does not automatically give the Company permission to use them publicly for marketing.
Before uploading materials, you are responsible for removing or hiding unnecessary sensitive information, including:
Customer records
Medical information
Payment-card information
Passwords
Security codes
Building-access codes
Private information about children
Other unnecessary identifying information
You confirm that you own the materials you submit or have permission to submit them.
If photographs or videos clearly identify employees, customers, visitors, or other people, you are responsible for having permission to submit those images.
You should maintain your own copies of original materials.
TESTIMONIALS AND MARKETING
Enrolling in Wellness Sells does not automatically give the Company permission to publicly use your:
Name
Face
Voice
Business name
Business photographs
Before-and-after photographs
Testimonial
Results
Case study
The Company will obtain separate permission before publicly using identifiable Participant materials for marketing.
You are not required to provide a positive testimonial.
Nothing in these Terms prevents you from leaving an honest review or discussing your own experience.
WELLNESS SELLS INTELLECTUAL PROPERTY
The Company owns or licenses the Program and its materials, including:
The Wellness Sells name and branding
The Space ROI Method
Lessons and videos
Frameworks and methodologies
Audit structures
Worksheets
Templates
Dashboards
Trackers
Questionnaires
Prompts
Presentations
Graphics
Recordings
Written and visual Program materials
Your enrollment gives you a limited right to use these materials for your own education and implementation within the business covered by your enrollment.
You may not:
Share your login
Copy or distribute Program materials
Sell Program materials
Give Program materials away
Record and republish Program sessions
Teach the Program as your own
White-label Wellness Sells
Remove copyright or ownership information
Create a course, audit, template, training, certification, or substantially similar product by copying Company materials
Provide the full Program to another business or person
You may use the general skills and knowledge you learn through Wellness Sells in your own business.
PROGRAM PRICE AND PAYMENT
The Program fee is the amount shown on the checkout page, invoice, enrollment form, or written offer that you accepted when enrolling.
Future changes to the price of Wellness Sells do not change the price or payment schedule you already accepted.
You authorize the Company and its payment processor to charge the payment method you provide according to your selected payment schedule.
You are responsible for maintaining a valid payment method and making payments when due.
PAYMENT PLANS
If you choose a payment plan, you are purchasing the entire Wellness Sells Program and receiving permission to pay the total fee in installments.
A payment plan is not:
A monthly membership
A pay-as-you-go arrangement
A cancel-anytime subscription
Your decision to stop participating, change businesses, relocate, experience scheduling issues, change priorities, or decide you no longer want to participate does not automatically cancel your remaining payments.
FAILED PAYMENTS
If a scheduled payment fails, the Company may:
Retry the payment
Ask you to update your payment method
Temporarily suspend Program or community access
Withhold unfinished deliverables until the account is current
Take reasonable steps to collect amounts properly owed
Suspension because of nonpayment does not automatically extend the Program period.
If you believe a charge is incorrect, contact:
fatimasakrani.design@gmail.com
Nothing in these Terms removes your legal right to dispute an unauthorized or incorrect charge.
THIRD-PARTY FINANCING
The Company may allow Participants to use third-party payment or financing providers.
Any financing agreement is between you and the financing provider.
The Company does not control the provider’s:
Approval decisions
Interest
Financing fees
Payment schedule
Late fees
Credit reporting
Financing terms
You are responsible for following the agreement you enter into with that provider.
WELLNESS SELLS SUPPORT GUARANTEE
Wellness Sells includes a Support Guarantee.
The Support Guarantee is designed to provide additional time and support to Participants who fully participate in and implement the Program but have not yet made back their Wellness Sells investment.
First 90 Days
Your initial Wellness Sells Program period is approximately 90 days.
If, at the end of those 90 days, you have not generated enough additional business revenue to equal the amount you paid for Wellness Sells, you may qualify for an additional three months of Program access and support at no additional charge.
Three-Month Extension
If you receive the three-month extension and still have not made back your Wellness Sells investment by the end of that extension, you may qualify for an additional six months of Program access and support at no additional charge.
Maximum Support Period
The maximum total period available under the Support Guarantee is 12 months from your original Wellness Sells start date.
The Support Guarantee provides additional Program access and support only.
It is not:
A refund
A cash-back guarantee
A promise that you will earn a particular amount of money
A cancellation of amounts you agreed to pay
A reimbursement of business expenses
To Qualify for the Support Guarantee
You must make a good-faith effort to use Wellness Sells as intended.
This includes:
Completing the Program lessons and required exercises
Submitting the information and materials requested for your personalized recommendations
Implementing the reasonable recommendations and action steps provided to you
Making reasonable use of available Program support when you need help
Tracking the business results needed to determine whether you have made back your Wellness Sells investment
Providing reasonable proof of participation, implementation, and results if requested
If you do not complete or reasonably implement the Program, the Support Guarantee does not apply.
The Company may request reasonable documentation to confirm eligibility before granting an extension.
A delay caused by the Company will not be used to unfairly disqualify you from the Support Guarantee.
The maximum benefit under the Support Guarantee is continued Program access and support through 12 months from your original Program start date.
NO REFUND POLICY
Except where required by applicable law or expressly agreed to by the Company in writing, Wellness Sells purchases are nonrefundable.
The Wellness Sells Support Guarantee provides additional Program access and support when its requirements are met. It does not provide a refund.
Failure to log in, attend calls, complete lessons, submit requested materials, implement recommendations, or otherwise use the Program does not create a right to a refund.
NO AUTOMATIC RENEWAL
The initial Wellness Sells Program does not automatically renew.
You will not automatically be enrolled in a future membership, continuation program, mastermind, revenue club, or subscription.
Any future recurring offer requires a separate enrollment.
Its price, billing frequency, renewal terms, and cancellation process will be disclosed before you enroll.
DESIGN AND IMPLEMENTATION RESPONSIBILITY
Wellness Sells provides business education, customer-experience strategy, and conceptual spatial recommendations.
Unless separately agreed to in writing, Wellness Sells does not:
Conduct an in-person building inspection
Verify measurements
Prepare architectural or engineering plans
Prepare permit-ready construction drawings
Determine structural capacity
Perform electrical, plumbing, mechanical, or construction work
Supervise contractors
Certify building-code compliance
Certify accessibility compliance
Provide legal, tax, accounting, architectural, engineering, or construction services
Before implementing recommendations, you are responsible for confirming that they are appropriate, safe, permitted, and lawful for your specific property and business.
When needed, you are responsible for obtaining:
Accurate measurements
Landlord or property-owner approval
Permits
Inspections
Contractor estimates
Accessibility review
Building, fire, zoning, health, or safety approval
Advice from qualified professionals
Structural, electrical, plumbing, mechanical, accessibility, fire-safety, or construction-related changes should be evaluated and completed by properly qualified professionals.
PRODUCTS, VENDORS, AND RECOMMENDATIONS
Wellness Sells may recommend or link to furniture, lighting, décor, finishes, equipment, products, vendors, software, or outside services.
You are responsible for independently checking whether a product or service is appropriate for your business.
The Company does not control or guarantee third-party:
Products
Pricing
Inventory
Shipping
Quality
Safety
Installation
Customer service
Warranties
Contractors
Vendors
Some links may be affiliate links, meaning the Company may receive a commission if you make a purchase through the link.
When required, affiliate relationships will be disclosed.
You are never required to purchase a recommended product through an affiliate link.
VISUALS AND CONCEPTUAL DESIGNS
Mood boards, conceptual layouts, sample photographs, mock-ups, renderings, and AI-assisted visuals are intended to communicate ideas.
They may not perfectly reflect:
Final scale
Exact measurements
Product availability
Lighting
Final colors
Material performance
Construction feasibility
Code requirements
Final cost
Always independently confirm important measurements, product details, costs, and technical requirements before purchasing or making permanent changes.
RESULTS DISCLAIMER
Wellness Sells does not guarantee any specific:
Revenue
Profit
Sales increase
Number of clients
Conversion rate
Retention rate
Referrals
Reviews
Social-media attention
Return on investment
Business result
Results depend on many factors outside the Company’s control, including your:
Starting business
Participation
Implementation
Customers
Market
Pricing
Location
Staff
Competition
Marketing
Budget
Operations
Decisions
Testimonials, case studies, examples, percentages, and Participant results describe individual experiences and do not promise that every Participant will receive the same result.
The Support Guarantee promises continued support for eligible Participants. It does not guarantee that a Participant will make back their investment.
THIRD-PARTY TECHNOLOGY
Wellness Sells may use third-party services for:
Website hosting
Payments
Video hosting
Scheduling
Email
Community access
File storage
Video calls
Dashboards
Analytics
Artificial-intelligence-assisted tools
Those companies operate under their own terms and privacy policies.
The Company is not responsible for temporary outages, service changes, account restrictions, or other problems caused by an independent provider.
If a third-party problem materially affects Program delivery, the Company will make reasonable efforts to restore access or provide a reasonable alternative.
COMPANY CANCELLATION OR TERMINATION
You may stop participating at any time, but stopping does not automatically create a refund or cancel an agreed payment obligation.
The Company may suspend or terminate access because of:
Nonpayment
A serious violation of these Terms
Account sharing
Intellectual-property theft
Fraud
Harassment
Threats
Confidentiality violations
Illegal conduct
Material interference with the Program
When appropriate, the Company may provide an opportunity to correct the problem before terminating access.
If the Company permanently cancels a material part of Wellness Sells for reasons unrelated to your conduct, it will provide a reasonable solution, such as:
A comparable replacement
Rescheduled delivery
An accepted credit
A reasonable prorated refund for the material service that was not delivered
LIMITATION OF LIABILITY
To the fullest extent allowed by law, Eleve Living LLC and its owners, employees, contractors, facilitators, and service providers will not be responsible for indirect, special, incidental, punitive, or consequential losses connected to your participation in Wellness Sells, including:
Lost profits
Lost revenue
Lost opportunities
Business interruption
Reputational harm
To the fullest extent permitted by law, the Company’s total liability related to your Program purchase will not exceed the amount you actually paid directly to the Company for that purchase.
Nothing in these Terms limits responsibility for fraud, intentional misconduct, gross negligence, or another responsibility that cannot legally be limited.
INDEMNIFICATION
To the fullest extent permitted by law, you agree to protect and reimburse the Company from third-party claims and reasonable legal expenses resulting from:
Materials you submitted without proper permission
Your business operations
Your implementation of Program recommendations
Your violation of law
Your violation of someone else’s rights
Your material violation of these Terms
Products, contractors, or vendors selected by you
This does not apply to the extent a claim was caused by the Company’s gross negligence, intentional wrongdoing, or conduct for which responsibility cannot legally be excluded.
FORCE MAJEURE
The Company is not responsible for delays caused by circumstances reasonably outside its control, including:
Severe weather
Natural disasters
Government actions
Public emergencies
Cyberattacks
Internet or utility failures
Major technology-platform outages
Serious illness or incapacity
Comparable unexpected events
When reasonably possible, the Company will reschedule or provide a comparable alternative.
DISPUTE RESOLUTION
Before filing a legal claim, both parties agree to make a good-faith effort to resolve the dispute directly.
Written notice of a dispute should be sent to:
fatimasakrani.design@gmail.com
The notice should briefly explain the issue and the requested resolution.
The parties will attempt to resolve the matter for at least 30 days after notice is received.
Arbitration
Except for eligible small-claims matters and claims that legally cannot be required to go through arbitration, unresolved disputes arising from Wellness Sells or these Terms will be resolved through binding individual arbitration administered by the American Arbitration Association under the rules applicable to the dispute.
Arbitration will be conducted individually rather than as a class action.
Either party may still:
Bring an eligible claim in small-claims court
Seek emergency court protection involving intellectual property, confidentiality, or account security
File a report or complaint with a government agency
Arbitration Opt-Out
You may opt out of the arbitration requirement by emailing fatimasakrani.design@gmail.com within 30 calendar days after accepting these Terms.
Include:
Your full name
Your business name
The email address used to enroll
Your purchase date
A statement that you are opting out of arbitration
Opting out does not affect your Wellness Sells participation.
GOVERNING LAW
These Terms are governed by the laws of the District of Columbia, except where federal law controls.
For disputes that are properly handled in court rather than arbitration, the parties agree to the jurisdiction of an appropriate state or federal court in the District of Columbia unless applicable law requires otherwise.
GENERAL TERMS
These Terms, together with the checkout page, enrollment offer, invoice, and Privacy Policy, form the agreement concerning your Wellness Sells purchase.
If a purchase-specific written term clearly conflicts with these general Terms regarding price, payment schedule, dates, or included deliverables, the purchase-specific term controls for that issue.
The Company may update these Terms for future purchases.
A future update will not retroactively change your agreed Program price, payment schedule, Support Guarantee, or core services without your agreement unless legally required.
If one part of these Terms is found unenforceable, the remaining Terms will continue.
Electronic acceptance of these Terms has the same effect as a signature to the extent allowed by law.
For questions or notices, contact:
Eleve Living LLC
Wellness Sells
fatimasakrani.design@gmail.com
PRIVACY POLICY
Last Updated: August 11, 2026
This Privacy Policy explains how Eleve Living LLC, through Wellness Sells, collects, uses, stores, and shares information.
This Policy applies to Wellness Sells websites, sales pages, applications, quizzes, forms, checkout pages, scheduling tools, Program platforms, dashboards, communities, and communications.
INFORMATION WE MAY COLLECT
Depending on how you interact with Wellness Sells, we may collect:
Contact Information
Name
Email address
Telephone number
Business name
Business location
Job title or role
Website
Social-media information
Purchase Information
We may collect:
Program selected
Purchase date
Price
Payment-plan selection
Transaction status
Billing information
Refund, dispute, or payment information
Payments are generally handled by third-party processors. We do not normally receive or store your complete payment-card number.
Business and Program Information
We may collect:
Information about your business
Business goals and challenges
Customer-experience information
Website and social-media links
Photographs and videos of your business
Room measurements
Floor plans or layouts
Design preferences
Questionnaire responses
Worksheets
Audit materials
Implementation notes
Before-and-after materials
Support questions
Community posts
Feedback
Website Information
Our website and service providers may automatically collect information such as:
IP address
Browser type
Device type
General location
Pages viewed
Links clicked
Video-viewing activity
Form interactions
Referring website
Cookies and similar technology
HOW WE USE INFORMATION
We may use information to:
Respond to questions
Process applications
Schedule calls
Process purchases
Create and manage Program access
Deliver Wellness Sells
Create audits and recommendations
Review your business photographs and materials
Personalize Program support
Operate dashboards and community features
Communicate about your Program
Send requested resources
Send marketing communications when permitted
Improve the Program and website
Understand website and video performance
Detect fraud or security problems
Enforce our Terms
Keep tax, accounting, and business records
Comply with legal requirements
YOUR PHOTOGRAPHS AND BUSINESS MATERIALS
You may submit photographs, videos, measurements, business details, and other materials so that Wellness Sells can provide personalized recommendations.
You continue to own your original materials.
We use them as reasonably necessary to provide the Program.
We do not publicly use your identifiable business photographs, name, face, voice, testimonial, results, or before-and-after materials for marketing without separate permission.
Please remove unnecessary sensitive information before uploading files.
ARTIFICIAL-INTELLIGENCE AND THIRD-PARTY TOOLS
Wellness Sells may use artificial-intelligence-assisted tools and other technology providers to help:
Organize information
Analyze materials
Generate or display dashboards
Support educational or design recommendations
Improve Program operations
Some Program functionality may require you to maintain your own account with a third-party provider, including ChatGPT.
Information processed through third-party services may also be subject to those providers’ terms and privacy policies.
Do not submit highly sensitive personal information unless it is specifically requested and appropriate for the Program.
COOKIES AND ANALYTICS
Our websites may use cookies, pixels, analytics, and similar technologies to:
Keep the website working
Remember preferences
Understand website traffic
Measure page and video performance
Understand marketing performance
Improve the user experience
You can control many cookies through your browser or available website privacy controls.
EMAILS
We may send:
Program messages
Purchase notices
Payment notices
Scheduling reminders
Requested resources
Educational emails
Marketing emails
You may unsubscribe from promotional emails using the unsubscribe link in the email.
You may still receive necessary transactional or Program-related messages after unsubscribing from marketing.
For help, email:
fatimasakrani.design@gmail.com
HOW WE SHARE INFORMATION
We may share information with companies that help us operate Wellness Sells, including providers for:
Website hosting
Payment processing
Email
Scheduling
Video hosting
Video calls
Forms
Community access
File storage
Dashboards
Analytics
Security
Accounting
Legal services
Artificial-intelligence-assisted technology
We may also share information when:
You authorize us to do so
Required by law
Necessary to investigate fraud or security issues
Necessary to protect our legal rights or safety
The business is sold, merged, financed, or reorganized
We do not sell personal information for money.
Where privacy law gives you a right to opt out of certain forms of data sharing, targeted advertising, or similar processing, you may submit a request to:
fatimasakrani.design@gmail.com
Subject: Privacy Opt-Out Request
COMMUNITY INFORMATION
Information you choose to post in a Wellness Sells community may be visible to other authorized participants.
Participants are required to respect confidentiality under the Wellness Sells Terms.
However, the Company cannot guarantee the conduct of every independent participant.
Do not post highly sensitive information in a group environment.
HOW LONG WE KEEP INFORMATION
We keep information for as long as reasonably necessary to:
Provide Wellness Sells
Maintain business records
Process transactions
Comply with tax and legal requirements
Resolve disputes
Protect against fraud
Enforce agreements
Different information may be stored for different lengths of time.
We may delete or de-identify information when it is no longer reasonably needed.
You should maintain your own copies of photographs, documents, worksheets, and other materials you want to keep.
SECURITY
We use reasonable measures designed to protect personal information.
However, no website, email system, internet transmission, cloud platform, or electronic storage system can be guaranteed to be completely secure.
You are responsible for protecting your passwords and devices.
If you believe there is a security issue involving Wellness Sells, contact:
fatimasakrani.design@gmail.com
YOUR PRIVACY RIGHTS
Depending on where you live and which laws apply, you may have rights to request:
Access to certain personal information
Correction of inaccurate information
Deletion of certain information
A copy of certain information
Information about how your data is used or shared
An opt-out from certain types of advertising, sales, or sharing
Some exceptions may apply where information must be kept for legal, security, accounting, contractual, or business reasons.
To submit a privacy request, email:
fatimasakrani.design@gmail.com
Subject: Privacy Request
Include enough information for us to identify you and understand the request.
We may need to verify your identity before completing the request.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
CHILDREN
Wellness Sells is intended for adults and business owners.
The website and Program are not directed to children under 18.
If you believe a child has provided personal information to us, contact:
fatimasakrani.design@gmail.com
THIRD-PARTY WEBSITES
Wellness Sells may link to third-party websites, products, social-media platforms, scheduling tools, payment providers, or other services.
We do not control their privacy, security, or business practices.
Their own terms and privacy policies apply when you use those services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy as our services, technology, or legal requirements change.
The updated version will include a new “Last Updated” date.
When legally required, additional notice or consent will be provided for material changes.
CONTACT
For questions, privacy requests, legal notices, or other concerns, contact:
Eleve Living LLC
Wellness Sells
Email: fatimasakrani.design@gmail.com
AGREEMENT
By purchasing or enrolling in Wellness Sells, you confirm that:
You have read and agree to these Terms & Conditions and Privacy Policy
The price and payment schedule were shown to you before purchase
A payment plan is a commitment to pay the full Program price
Wellness Sells does not automatically renew
Wellness Sells does not offer a refund unless required by law or expressly agreed to in writing
The Wellness Sells Support Guarantee provides additional support rather than a refund
Business results are not guaranteed
You are responsible for safely and lawfully implementing recommendations
You understand the dispute-resolution terms described above